Useful information:

Check-in: from 2 p.m. 
Check-out: until 11 a.m.

Parking space in our hotel garage at 11,50 € per day and 60 € per week
Extra charge of 5 € for breakfast room service
Extra charge of 12 € per day for dogs (excluded feed)
Free access to the indoor swimming pool and whirlpool on the ground floor

WELLNESS-CARD
The wellness-card is included:
if you book a room of the categories Comfort, Comfort Plus or Juniorsuite
for Regular guests (more than 3 stays)
reservation of 5 days or more in category Economy and Standard

For reservations of less than 5 days in the room category Economy and Standard the wellness-card is available for a supplement:
2 days Wellnesscard: € 12,00/person
5 days Wellnesscard: € 18,00/person

  • Our sauna world includes (entry with the wellnessCard):
  • Finnish-style saunasauna up to 90°
  • Steam bath 45 – 50°
  • Tyrolean-style bio-sauna 50°
  • Cool grotto
  • Rest room with tea bar and direct access to the garden
  • Wellness center (for payment)
  • Bath robe to rent

Minimum stay of 7 nights in our main building Grüner Baum and 5 nights in our annex Gasser and Villa Raa for the period end of the year:
New Year’s Eve dinner – optional: extra charge of 70 €.
In case of a late arrival or early departure a penalty of 3 days will be charged according to the international hotel law

Booking with deposit:
20% of the cost with a minimum deposit of 100 € per person

Cancellation
Cancellations up to 3 days prior to arrvial are free of charge. At August, Easter, Christmas- and New Years-Time cancellations are free until the 7th day before arrival. Later cancellations and no show are charged with the first three nights. Cancellations must be made in writing. Deposits are non refundable, nonetheless they can be used for future reservations.

Payment:
In Italy it is no longer permitted to pay amounts exceeding Euro 4.999,99 in cash. However, the following payment methods are allowed: debit cards, non-transferable cheques, bank transfers, credit cards (Visa, Eurocard and American Express are accepted in our hotel).

Prices:
the indicated prices are valid until 22/4/2022, taxes included
In case of an increase or decrease of the VAT the prices will be changed.

Tourist tax
Persons aged 14 years and over have to pay a tourist tax: 2,30 Euros per person per night. It is not included in the Prices and must be paid directly by the client upon Check-Out.

Our bank accounts:
Südtiroler Sparkasse AG - IBAN: IT36 L060 4558 2200 0000 0011 100 - BIC: CRBZIT2B050
Raiffeisenkasse Eisacktal - IBAN: IT72 D083 0758 2210 0030 0002003 - BIC: RZSBIT21007