Useful information:

Check-in: from 2 p.m. 
Check-out: until 11 a.m.

Parking space in our hotel garage at 11,50 € per day and 60 € per week
Extra charge of 7 € for breakfast room service
Extra charge of 12 € per day for dogs (excluded feed)
Free access to the indoor swimming pool and whirlpool on the ground floor

WELLNESS-CARD
The wellness-card is included:
if you book a room of the categories Comfort, Comfort Plus or Juniorsuite
for Regular guests (more than 3 stays)
reservation of 5 days or more in category Economy and Standard

For reservations of less than 5 days in the room category Economy and Standard the wellness-card is available for a supplement:
2 days Wellnesscard: € 12,00/person
5 days Wellnesscard: € 18,00/person

  • Our sauna world includes (entry with the wellnessCard):
  • Finnish-style saunasauna up to 90°
  • Steam bath 45 – 50°
  • Tyrolean-style bio-sauna 50°
  • Cool grotto
  • Rest room with tea bar and direct access to the garden
  • Wellness center (for payment)
  • Bath robe to rent

Minimum stay of 7 nights in our main building Grüner Baum and 5 nights in our annex Gasser and Villa Rapp for the period end of the year:
New Year’s Eve dinner – optional: extra charge of 75 €.

Booking with deposit:
20% of the cost with a minimum deposit of 100 € per person

Cancellation:
Cancellations up to 3 days before arrival are free of charge for most of the year.
The following fees are charged for later cancellations:
- Up to 2 days before arrival: 60% of the total price.
- Up to 1 day before arrival: 80% of the total price.
- On the day of arrival or in case of no-shows: 100% of the total price.

In August, at Easter, as well as in the Christmas and New Year's Eve period
cancellations up to 7 days before arrival are free of charge.
The following fees are charged for later cancellations:
- From 6 to 2 days before arrival: 60% of the total price.
- Up to 1 day before arrival: 80% of the total price.
- On the day of arrival or in case of no-shows: 100% of the total price.

Cancellations must always be made in writing.
Deposits will not be refunded, but will be credited to the next stay.

Payment:

In Italy it is no longer permitted to pay amounts exceeding Euro 4.999,99 in cash. However, the following payment methods are allowed: debit cards, non-transferable cheques, bank transfers, credit cards (Visa, Eurocard and American Express are accepted in our hotel).

Prices:
the indicated prices are valid until 22/4/2022, taxes included
In case of an increase or decrease of the VAT the prices will be changed.

Tourist tax
Persons aged 14 years and over have to pay a tourist tax: 2,30 Euros per person per night. It is not included in the Prices and must be paid directly by the client upon Check-Out.

Our bank accounts:
Südtiroler Sparkasse AG - IBAN: IT36 L060 4558 2200 0000 0011 100 - BIC: CRBZIT2B050
Raiffeisenkasse Eisacktal - IBAN: IT72 D083 0758 2210 0030 0002003 - BIC: RZSBIT21007